The general terms and conditions of use and sale must be known by all current and prospective participants. They specify the rights and obligations of both the participant and the company TROTT’IN LOIRE. TROTT’IN LOIRE is a Limited Liability Company (SARL) registered with the Trade and Companies Register of Blois in 2022.
ALL-TERRAIN ELECTRIC SCOOTER IS AN ACTIVITY WHICH ABSOLUTELY REQUIRES FOLLOWING THE INSTRUCTIONS GIVEN BY THE GUIDE.
Article 1 – Conditions and access to practice
- All participants will be required to be accompanied by a guide from the company TROTT’IN LOIRE.
- The TROTT’IN LOIRE all-terrain electric scooter is a Zosh brand; it is imposing, robust, and weighs 40 kg. Therefore:
- The "All-terrain electric scooter" activity is permitted from 14 years old if the size and autonomy of the participant allow it, the minimum recommended height is approximately 1.35m.
- Minors must be accompanied by an adult who will be responsible for them.
- The maximum weight for participants to use the scooter in good conditions is 120 kg.
Article 2 – Participant's Commitment
Participants state:
- To be in good physical health and have no contraindications to the practice of physical and sporting activities.
- Knowing how to ride a bike.
- Not to be under the influence of any medication, narcotics, drugs, or alcohol that could impair alertness or alter behavior. In case of a false declaration, TROTT’IN LOIRE disclaims all responsibility.
Article 3 – Off-road electric scooter ride
- Its duration varies between 2 and 4 hours depending on the tour requested.
- It includes the welcome, equipment, briefing, presentation of the "good conduct" Charter, familiarization and the ride.
Article 4 – Mandatory equipment and recommendations
- Helmets, gloves and goggles are mandatory and provided by TROTT’IN LOIRE.
- Closed shoes are mandatory, sunglasses, backpack and water bottles are strongly recommended.
- Clothing appropriate for the weather conditions.
Article 5 – Highway Code
- Participants must respect the highway code and accept and sign the TROTT’IN LOIRE “Good Conduct” charter. The rules for all-terrain electric scooters, classified as “Motorized Personal Mobility Devices (EDPM)”, are essentially the same as those applicable to cyclists, with some specific differences.
- The specifics are as follows: our scooters can only be used on roads with a maximum speed of 50 km/h, cycle paths, greenways and trails. They are prohibited on sidewalks and limited to 25 km/h.
Article 6 – TROTT’IN LOIRE Charter “Good Conduct”
- Maintain a safety distance of 4 to 5 meters between each scooter.
- Always pay attention to the scooter in front of you and stay safe.
- It is IMPERATIVE to keep both hands on the handlebars and to maintain constant control of your speed and trajectory.
- Keep to the right on roads and cycle paths.
- Slow down when we pass hikers, horse riders, cyclists and form a single file.
- Give a quick honk (ahead) when approaching a group of hikers, cyclists or others to pass.
- Respect the rules of the road.
- Stay in a group.
- Be courteous and polite to leave a good image of the practice of off-road electric scootering.
- Respect natural spaces, fauna and flora during our walks.
In the event of non-compliance with the safety instructions stipulated in this Charter, the companyTROTT’IN LOIRE is being renovatedhargera will not be held responsible for any damages incurred (bodily injury and property damage).
Article 7 – Getting started with the electric scooter
- After briefing, acceptance of the "good conduct" charter and before going on a ride, a handover of about 30 minutes is necessary to present the Zosh scooter and carry out practical exercises in order to fully master your scooter (knowing how to brake, how to turn and apply the "good conduct" charter).
- The guide reserves the right to refuse a participant if he believes that the participant is not able to operate the scooter safely for reasons of safety, size or range.
In the event of non-compliance with the charter, or misconduct while riding the scooter by one or more participants, TROTT’IN LOIRE reserves the right to interrupt or shorten the ride at any time. and this without a refund.
Article 8 – Insurance
- Our scooters are insured by MMA, Germond agency, 41500 Mer. The insurance covers the participant against the consequences of material and bodily damage caused by a mechanical failure of the electric scooter to third parties.
- TROTT’IN LOIRE accepts no liability for personal injury or property damage resulting from failure to comply with the safety instructions stipulated in the Charter (see Article 6). No claims or legal action will be taken against TROTT’IN LOIRE.
- TROTT’IN LOIRE cannot be held responsible for any accidents that may occur during the activity. No legal action may be taken by participants or their beneficiaries. Participants agree to comply with the instructions, recommendations, and safety guidelines given by the guide.
- The participant is criminally responsible for any traffic violations he or she may commit.
Article 9 – Security Deposit and Damages
A deposit is required, either in cash or by credit card.Payment by credit card or check with ID. The deposit is €800 per scooter or per group (with (designation of a responsible person) in agreement with the company TROTT’IN LOIRE. The deposit is not cashed and is fully returned to the participant(s) at the end of the ride if the scooter and its equipment are returned in the same condition as when they were picked up.
By signing the charter, the participant acknowledges having received the scooter and its equipment in perfect working order. To ensure this, an inspection of the scooter and its equipment is carried out by TROTT’IN LOIRE before each ride.
At the end of the ride, an inspection of the scooter and its equipment will be carried out. Any damage found will be deducted from the security deposit according to the following scale. This scale is established by the manufacturer of the ZOSH electric scooter, SAS COCHET.
Article 10 – Payment and methods of payment for the activity
At the Trott’in Loire shop
- Payment for the activity is made in full by the participant(s) before the start of the ride.
- Accepted payment methods are: Cash, Credit Card and Holiday Vouchers (ANCV).
On the internet
- The ticket or gift voucher purchased online grants the right to participate in a specific ride indicated on the ticket. It is non-refundable, except in cases of force majeure (see article 14). Purchasing a ticket constitutes acceptance of the general terms and conditions of use and sale by the participant or the recipient of the gift voucher.
Article 11 – Reservations
- Each ride must be booked and confirmed in return (via internet, email or telephone) by the company TROTT’IN LOIRE.
Article 12 – Rates
- Prices are valid from January 1st of the current calendar year and are subject to change at any time without notice. They include the activity, VAT, and professional liability insurance.
Article 13 – Postponement of activity due to weather conditions
- TROTT’IN LOIRE reserves the right to postpone the ride(s) in case of adverse weather conditions. Participants will be notified a few hours in advance. In the event of postponement, participants' tickets remain valid for a future date. Furthermore, participants are not permitted to assess the weather conditions and cannot cancel at the last minute; otherwise, their tickets will be considered used.
Article 14 – Modification/Cancellation of the tour by the participant – Refund conditions
The participant agrees to notify TROTT’IN LOIRE of any changes relating to the reservation: change in staff, delay or cancellation.
In case of cancellation by the participant:
- Cancellation more than 8 days before the activity: full refund of the amount paid.
- Cancellation between 8 days and 3 days of the activity: partial refund of up to 50% of the booking.
- Cancellation of a reservation or withdrawal of one or more participants less than 3 days before the activity: no refund.
- Cancellation due to force majeure: TROTT’IN LOIRE will be the sole authority to consider a refund upon presentation of supporting documentation. Rescheduling may be possible depending on the availability of TROTT’IN LOIRE rides.
In the event of the participant's absence, without prior notice, on the day of the walk, the ticket will be considered used.
Article 15 – Gift Voucher
- The TROTT’IN LOIRE gift voucher is valid for 12 months from its date of issue. The voucher holder must contact TROTT’IN LOIRE by phone or email to arrange a date for the ride. The holder agrees to accept and sign the general terms and conditions of use provided by TROTT’IN LOIRE.
- Upon expiry of the validity date, the gift voucher is no longer valid and is non-refundable. Except in cases of force majeure, TROTT’IN LOIRE will be the only party able to consider extending the validity date.
Article 16 – GDPR
- TROTT’IN LOIRE is committed to complying with the General Data Protection Regulation (GDPR) which came into effect on May 25, 2018.
Article 17 – Right to one's image
- Any participant who consents to being photographed or filmed authorizes TROTT’IN LOIRE to have full use of the photographs and other images depicting them. These photographs/videos may be reproduced, displayed, and/or adapted as appropriate on posters, flyers, advertising videos, social media, or the TROTT’IN LOIRE website, as part of its communication strategy.
Booking with TROTT’IN LOIRE implies having read the above general conditions and accepting all clauses without reservation.